• If you have any issues with your order, please contact us via this Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.

• There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.

Overview

We currently offer free shipping to the United Kingdom, United States, Australia and Canada. Our warehouse is located in Rickmansworth.

All orders are processed within 1 to 3 business days and shipped out using a fully tracked courier service.

Rest-assured we are doing everything in our power to get your order to you as soon as possible, Once your order is dispatched, depending on your country or region, transit time is between 3 to 10 business days. Please consider any holidays that might impact delivery times.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item in a single order and received only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 2 business days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@shops-support.net if you believe you have provided an incorrect shipping address.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

By email: support@buudy.com

By visiting our Contact Form: Contact Form

By phone: +91 093106 80342

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

Orders are typically delivered within 4-13 days. The delivery time may vary depending on your location and the product.

Shipping is free for all orders within the USA as well as international. If you have any questions, contact us.

You can reach our customer service through our Contact Us page or by emailing support@buudy.com

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

We accept Visa, Mastercard as well as Paypal.

Just after your order has been successfully placed.

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.